Last updated: February 16, 2025
Introduction
Mezi VPN ("we", "our", or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your information when you use our VPN application and services.
By using Mezi VPN, you agree to the collection and use of information in accordance with this policy.
Core Functionality & VpnService: As a virtual private network application, Mezi VPN utilizes Android's built-in VpnService class as its core functionality. This allows us to establish a secure, encrypted device-level tunnel to our remote servers, ensuring your internet traffic is protected. The VpnService is strictly used to route your connection and is never used to collect personal data or manipulate advertising.
Information We Collect
Account Information: Our service operates without requiring personal registration. We do not ask for your email address, name, or password. Instead, we use an automatically generated, anonymous Device ID (UUID) to manage your premium subscription status and app settings.
Subscription Data: If you purchase a premium plan, payment processing is handled entirely by Google Play. We do not store your payment card details. We only receive confirmation of your subscription status.
Connection Data: We collect minimal connection metadata to maintain service quality, including: timestamps of connections (without activity logs), the amount of data transferred (aggregate, not per-session), and the server you connected to. This data is used solely for service operation.
Device Information: We may collect basic device information such as operating system version and app version for troubleshooting and compatibility purposes.
What We Do NOT Collect
We have a strict no-logs policy. We do not collect, store, or monitor:
- Your browsing history or the content of your internet traffic
- DNS queries made while connected to our VPN
- Your originating IP address linked to your VPN activity
- Timestamps of specific websites or services you access
- Any data that could be used to identify what you do online while connected
How We Use Your Information
We use the limited information we collect to:
- Provide and maintain the VPN service
- Manage your account and subscription
- Send important service notifications (e.g., security alerts, maintenance windows)
- Improve and optimize our server network and app performance
- Prevent abuse of our service and comply with legal obligations
Data Security
We use industry-standard security measures to protect your data, including:
- WireGuard protocol for VPN connections with state-of-the-art cryptography
- Encrypted data storage for account information
- Secure server infrastructure with regular security audits
- Access controls limiting who within our team can access user data
Data Retention
We retain your account information for as long as your account is active. If you delete your account, we will remove your personal data within 30 days, except where retention is required by law.
Aggregate connection statistics (not linked to individual users) may be retained for service improvement purposes.
Third-Party Services
We use the following third-party services:
- Google Play Billing: For subscription management and payment processing
- Cloudflare: For infrastructure, API delivery, and DDoS protection
Each of these services has their own privacy policies governing how they handle your data.
Children's Privacy
Mezi VPN is not intended for use by children under the age of 13. We do not knowingly collect personal information from children. If you are a parent or guardian and believe your child has provided us with personal information, please contact us so we can take appropriate action.
Your Rights
You have the right to:
- Access the personal data we hold about you
- Request correction of inaccurate data
- Request deletion of your account and associated data
- Export your data in a portable format
- Withdraw consent for data processing at any time
To exercise any of these rights, please contact us at the email below.
Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of any significant changes by posting the new policy on this page and updating the "Last updated" date. Continued use of the service after changes constitutes acceptance of the updated policy.
Contact Us
If you have any questions about this Privacy Policy, please contact us at:
Email: [email protected]